Privacy policy

What you send through the form

When you send the request form, the site receives what you type: your name, phone number, email if you give it, your city, the kind of injury and any description. It is emailed to the operator so the request can be passed on. Please do not send medical records or anything you would not want an attorney’s intake team to read.

Proof of consent

Each form has a consent checkbox, which is never checked for you. When you send a form, the site keeps a record of the consent: the time, your IP address and browser details, the exact consent text shown, the page address, the form answers and a request number. This record shows what you agreed to and when. Consent is not a condition of getting a referral.

Calls to the referral line

Calls to the referral line go through a call-tracking telephone service, which records call details such as the calling number, the time and the length of the call. Calls may be recorded. By continuing a call after being told it may be recorded, you agree to the recording. Recordings and call details are used to connect and route calls, check call quality, and settle billing with participating attorneys.

Sharing with participating attorneys

The point of the form and the call is to connect you with an attorney. Your request and call details are shared with a participating independent attorney’s office, and the call-routing partners that connect calls to it, so they can contact you about your request. They handle what you tell them under their own policies and professional duties. The site does not sell your information to anyone else and does not use it for unrelated marketing.

Tracking technology

This site does not run advertising pixels or third-party analytics tags. Like any website, its server keeps basic technical logs, such as IP addresses and the pages requested, to keep the site running and secure. Form answers, names, phone numbers and injury details are never sent to an advertising or analytics service. If that changes, this policy will be updated first.

Text messages and opting out

If you checked the consent box, the operator and participating attorneys or their intake representatives may contact you by call or text about your request. You can reply STOP to any text to opt out. Message and data rates may apply.

How long records are kept, and your choices

Requests and consent records are kept as long as needed to handle the request and to show consent if asked. To ask what the operator holds about you, or to ask for it to be deleted, email info@personalinjurylawyercarmel.com. Information already passed to an attorney’s office is held by that office; ask them directly as well.

Children

This site is meant for adults. A parent or guardian should contact the referral line on behalf of an injured child.

Changes

This policy may be updated. The version on this page is the current one. See also the terms of use and the advertising disclosure.